Position Overview

CSRs assist current and prospective customers with service and billing concerns and process documents related to their services

 

Pay

• $9 - $12/hour + monthly incentive
• $18,440 - $26,760 Est. Annual Income
  

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Responsibilities

• Addressing customer concerns via phone and email
• Data entry
  
• Processing time-sensitive documents and payments
  
• Upselling services programs
  
• Using data-managing software to run reports
  

 

Preferred Skills, Qualities & Experience

• Adaptability
• Organizational abilities
  
• Communication skills
  
• Cooperative work ethic
  
• Basic computer proficiency (IE, Chrome, Word, Excel, Typing at 50wpm)
  
• Knowledge of general office procedures